Legal
EasyGuarding terms of service
The short version: you own your data, you pay a flat rate per active guard, and you are responsible for using field verification lawfully with your workforce. The details follow.
01 — The service
EasyGuarding provides software for managing security-guard operations: guard records, attendance, geofencing, patrol verification, scheduling, incident reporting, client portals and invoicing. The service is provided to security agencies (“the agency”), who remain responsible for how they deploy it with their guards and clients.
02 — Accounts and responsibility
The agency controls who receives logins and what role each login carries. The agency is responsible for the accuracy of data it enters, for obtaining any consent required from its guards for duty-time location and face verification, and for using the service in line with applicable labour and privacy law.
03 — Billing
The service is billed monthly per active guard — a guard who appears in the payroll the agency generates for that month — subject to a minimum monthly charge of $29. Current rates are published on the pricing page. Invoices are raised on the 1st of each month for the previous month’s usage and are payable within 7 days. Fees are exclusive of applicable local taxes. Non-payment beyond 30 days may lead to suspension of access; your data is not deleted during suspension.
04 — Data ownership
Operational data entered or captured through the service belongs to the agency. On termination, the agency may export its records, and we delete remaining data as described in the privacy policy.
05 — Service limits and liability
Field data depends on conditions we do not control — GPS accuracy, device quality and network coverage. EasyGuarding records what devices report and flags gaps; it does not guarantee that a guard was or was not present beyond what the recorded evidence shows.
The service is provided on an as-is basis. Our aggregate liability under these terms is limited to the fees paid by the agency in the three months preceding a claim.
06 — Changes and contact
We may update these terms as the service evolves; material changes will be notified to account owners in advance. Questions: support@easyguarding.com. Last updated 5 July 2026.